Foutcodes

De pagina bevat een lijst van foutcodes (error/fault codes) die je kunt tegenkomen bij onze haarden.
Dit geldt voor Denver Basic en Denver e-ribbon sfeerhaarden. De uitleg is in het Engels. Bel ons gerust als u er niet uitkomt.

Denver modellen Foutcodes

Foutmelding op displayFoutnaamSysteem reactieUitlegWat te doen

Spill Top

The fireplace does not start or the fire turns to auto-switch-off mode.

Liquid has been detected inside the over-spill safety-chamber surrounding the fuel inlet.

Dry off any spilled bio-ethanol thoroughly with paper towels. Leave the pop-up lid open for at least one hour in order to allow any remaining bio-ethanol to evaporate completely. Then close the pop-up lid of the fuel inlet.

Watch video guide here.

Spill Bottom

The fireplace does not start or the fire turns to auto-switch-off mode.

Liquid has been detected inside te safety-chamber situated in the bottom of the housing of Denver Basic.

Dry off any spilled bio-ethanol thoroughly with paper towels. Leave the pop-up lid open for at least one hour in order to allow any remaining bio-ethanol to evaporate completely. Then close the pop-up lid of the fuel inlet.

Watch video guide here.

No Flame

The fireplace does not start or the fire turns to auto-switch-off mode.

The filament is not working or there is too much draft in the room.

Try to reduce the draft around the fireplace by closing any windows or doors. If that does not help, call your point of sale or contact Decoflame directly on +31 20 – 624 97 25. Make sure to have the serial number at hand (this can be found on the back side of the burner and on the rating plate in the manual).

HOT TEMP.
SENSOR

The fireplace does not start or the fire turns to auto-switch-off mode.

The built-in temperature sensor has detected too high temperatures inside the housing of Denver Basic.

Make sure that the fireplace has been installed according to the technical drawing and the installation manual and has sufficient natural ventilation. If the error keeps occuring, contact your point of sale or Decoflame directly +31 20 – 624 97 250.

HOT
Evaporator

The fireplace does not start or the fire turns to auto-switch-off mode.

The built-in temperature sensor has detected too high temperatures inside the housing of Denver Basic.

Make sure that the fireplace has been installed according to the technical drawing and the installation manual and has sufficient natural ventilation. If the error keeps occuring, contact your point of sale or Decoflame directly +31 20 – 624 97 25.

Empty Fuel
Tank

The fire shuts down and cannot be started until refuelled.

The fuel level in the tank is too low or the tank is empty.

Do not switch off the electronics and fill the fuel tank as described in section 6. og the manual.